We believe that the signing of a new contract is the beginning of our service. Fortune offers kinds of service to make sure that your plant can work well. You can get the following services from our trained technicians.

Technical Support Service
Technical support service can be provided for all customers and for different requirements by FORTUNE. For any questions, please feel free to contact us.

On Site Service
As to the plant onsite installation, commissioning and start-up, you can get the following service from Fortune: onsite installation service, install supervise service, spare parts providing, instrument proofreading, plant commissioning, plant start-up, maintaining and relevant training.

After Sale Service
Good after-sale service is the way to keep FORTUNE’S plant running well. Fortune have special department to do the after-sale service. When got the after-sale service information, our staff will take quick response and provide technical support as soon as possible. If you need on-site services, we will reach the plant site within 48 hours.

We promise: Fortune will provide a free repair or replacement on the quality guarantee period if the quality problem is brought by the seller’s design, manufacture and so on problem. Out of the quality guarantee period, the service only charges the maintenance or change fee.

In order to improve our product quality and improve our after-sales service, our after-sale service departments will irregularly visit or write to buyers for the suggestion and advices to our company.

After-sales service tel.: 0571-86130275
Spare parts service tel: 0571-86130163